Change is often the biggest challenge for any enterprise going through a digital transformation. Once people get used to doing something one lane, it can be difficult to convince them to try an alternative. Even when that alternative adds its efficiency to functionings, the habitual nature of day-to-day activities makes people believe that the “way we do it here” is faster. Resistance then develops, and the proposed transformation fails — or at least that’s been the case for 70% of change efforts at organizations, according to McKinsey.
Part of this is due to company culture. That’s what 46% of CIOs belief to be the real barrier to a successful digital transformation. Many times, a change in operations requires a change in culture. But another aspect that often gets in accordance with the arrangements is communication. If virtual education has taught us anything this past year, it’s that people learn differently, at different gaits, and in different ways. What might be easily communicated to a senior revenue auditor might are in need of different tactic for a regulatory accountant.
Put simply, there is a requirement accommodated your content to meet the needs of the recipient. If you can get your point across in the right way, that person will be much more effective and productive where there is a new technology or software. They will also has become still more adept at teach it to others. Of course, that isn’t to say there will be no opposition. A whole assortment of feelings come into play in the face of change, but the right qualify, communication, and messaging around a digital transformation or brand-new application implementation will help your team overcome those obstacles. An essential component to this will be the technology vendor you choose to work with.
The Keys to a Successful Technology Implementation
Although each closer relations between an accounting department and technology vendor will be unique, there are a few strategies you can use to ensure implementation extends smoothly and successfully 😛 TAGEND
1. Do your research.
Knowledge is power, as they say. Try to learn as much as you can about the application prior to implementation. Oftentimes, the dealer will give an online resource library for organizations to review. Take advantage of any study substances to better understand the day-to-day functionalities and operations of the new platform.
2. Attend user conferences and events.
Even during the software demo stages, most vendors will offer up opportunities to attend user conferences and even teaching occurrences. Make an effort to attend not only to learn more about the system, but also to meet other users, system, and ask about the software from those with direct suffer. And recollect to involve back-office employees in these events, as they are the day-to-day customers who will serve as the foundation for the data and analysis going in and out of the software.
3. Keep an open mind.
As previously mentioned, modification can be difficult for team members. So it becomes increasingly important to remind employees during the implementation process to remain open to all the possibilities a application has to offer. Look for ways to reinforce how the technology will help provide a better consumer suffer in the long run. Encourage people to keep this mindset and focus on the end results.
4. Schedule regular gathers with the vendor.
Questions will unavoidably arise during the first three to six months after software implementation. As such, it’s wise to set up more frequent gathers with the marketer at the onset while team members are learning the intricacies of the platform to ensure a seamless transition and a better experience for potentially reluctant employees.
5. Request additional training.
Hopefully, the dealer an initial develop session to help team members get to know the new system — but that’s not nearly enough. After about six months, planned an additional session, and then again as you approach the end of the first time with the software. In either scenario, users will be much more familiar with the system and can question more informed and nuanced questions. It’s likewise an opportunity to learn a few shortcuts or tricks.
Companies don’t often consider the vendor-user relationship when commencing with a digital transformation. It is, nonetheless, a critical piece of the perplex for your alter exertions. Get people involved in learning more about the application prior to implementation, encourage team members to keep an open mind, and take advantage of training opportunities. Given point in time — and enough attempt — the modify won’t be frightening for those involved, but instead an exciting luck for growth.
Interested in know more about how the vendor-user relationship can work before and after a software implementation? Download the Enertia whitepaper, “How Enertia Implements Upstream Software Virtually In The Age Of Social Distancing.”
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